Process (receive, input, and confirm) orders received from sales team via text, email and phone into order management tools such as Leaflink, Leaftrade, Distru, Nabis, etc.
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• Build escalation procedures to resolve orders impacted by out of stocks, AR holds, or other potential issues
• Provide reporting to Sales Managers on sales activity such as order volume by rep and discounting by sales representatives
• Provide overall sales reporting such as gap to goal, booked but not delivered orders, at risk orders, etc.
• Weekly check-ins to ensure any issues are resolved in a timely manner

Managing all product listings across cannabis marketplaces. Regularly updating the product catalogs to reflect new products, changes in existing products, and discontinuations. Ensuring each SKU is accurately represented with full product information.
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• Uploading SKUs to inventory systems and listing aggregators such as Weedmaps, Dutchie and iHeartJane.
• Verifying all compliance docs, batch IDs and pricing.
• Submitting compliance photos.
• Managing menu images.
• Using consistent SKU nomenclatures.
• Ensuring all available product information is populated (eg., THC%, terpenes, descriptions).
• Coordinating inventory across multiple platforms (METRC, Leaflink, etc.)

Consolidating sales data from various platforms into a user-friendly reporting dashboard that reports on key performance indicators (KPIs) such as revenue per sales rep, sales by product (SKU), and the number of new opportunities.
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• Sales data collection & organization.
• Data cleaning and processing; Data mashing with real time pricing platforms like Hoodie Analytics.
• Managing weekly dashboard reporting on KPIs.
• Delivering activity summaries by cohort.
• Commission reporting.
• Additional data visualization - communicating complex data insights in a comprehensible and actionable manner.

Get access to Adobe Creative Suite professionals who understand cannabis culture. We create sales collateral designs aligned with your brand identity and sales objectives.
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• Weekly menu design.
• Marketing print materials: Flyers, Posters and Sell Sheets.
• Banner ad design: Weedmaps, Dutchie, etc.
• Email template design optimized for deliverability & clickthrough rate.
• Product label design: Stickers, Mylar bag prints, Box wrappers, etc.
• Product 3D renders using label design assets
• Working closely with your team to refine designs based on feedback and market trends.

Efficient organization and updating of customer and sales data within the CRM. Regularly tracking and analyzing CRM metrics to gauge customer engagement and sales effectiveness.
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• Ensuring CRM compliance.
• Sales data entry & enrichment.
• Acting as a liaison between the sales team and CRM.
• Weekly data analysis report - understanding the distribution of data, identifying patterns, and uncovering potential insights.
• Continuously seeking ways to improve data collection and reporting processes.
• Providing ongoing support to ensure your team can fully leverage the CRM system.
• Managing 3rd party vendors and apps related to the CRM; Implementing regular updates based on business needs.