Managing and recovering outstanding debts from customers or clients.
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• Oversee the dedicated accounts receivable email address for all payment-related communications.
• Regularly update and maintain the AR aging report to track overdue accounts.
• Engage with clients regarding their account status via phone and email to reduce long dated AR balances.
• Payment Negotiation, establish payment plans or settlements that are mutually acceptable and feasible.
• Address and resolve customer issues related to billing discrepancies, disputes, or any obstacles preventing timely payments.
• Maintain detailed records of customer interactions, payment agreements, and any communication regarding overdue accounts.

Managing the accounts receivable process, including tracking and recording incoming payments, managing the AR aging report, participating in end-of-month (EOM) close, and conducting outreach to assist in the collection of payments.
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• Accurately record and reconcile incoming payments against outstanding invoices in the accounting software.
• Collaborate in the EOM close process, ensuring AR balances are accurately stated.
• Provide detailed reports on accounts receivable status and any potential risk areas to management.